Thank you for contacting us regarding BBC Radio news on both Radio 4 and 5 Live broadcast 29 April.
I understand you feel news reports displayed an Anti-Israel bias based on inaccurate information.
I fully appreciate your feedback on this matter and reviewed the programme due to your concerns.
I wasn't able to source the 5 Live report that you refer to in your complaint however I did find the report on Radio 4 which I have transcribed for your information.
"A deadline set by the United States for a Middle East peace deal to be reached has expired with the process now in disarray. Israel and the Palestinians have both refused to commit to further talks. President Obama has blamed both sides for the collapse of the process. The negotiations floundered over Israel's rejection of a deal between the two main Palestinian factions to form a unity
Of course this situation is a lot more complicated than this brief report was able to convey due to time constraints and perfect balance is difficult to achieve on every single occasion. Over all it is a more achievable goal, so account should be taken of the way a subject is dealt with over time.
I do appreciate you feel strongly regarding this, and as we’re guided by feedback such as yours, I’d like to assure you that I’ve registered your comments on our audience log. This is a report of audience feedback that’s compiled daily and made available to staff across the BBC, including members of the BBC Executive Board, channel controllers and other senior managers.
Thanks again for taking the time to contact us.
If the BBC really want to understand why the 'peace process' failed thet should read Daniel Greenfield's article about it here or his letter to John Kerry.